skims return policy

Skims prioritizes customer satisfaction with a straightforward return policy, making it easy to return or exchange items. Customers have 30 days from the delivery date to initiate a return, ensuring enough time to assess product fit and quality. Items must be unworn, unwashed, and in their original condition with tags attached to be eligible. Skims generally provides a prepaid return label, though return shipping costs may be deducted from the refund. Refunds are processed to the original payment method, or store credit is available if preferred. Skims’ commitment to customer satisfaction also includes an efficient exchange process, with support for size or color swaps based on availability. Final sale items and certain items, like underwear, may not be eligible for returns due to hygiene concerns. By prioritizing flexibility and a user-friendly return process, Skims demonstrates a commitment to a seamless shopping experience.