dsw return policy

DSW (Designer Shoe Warehouse) aims to provide a seamless shopping experience, including a straightforward return policy. If you’re unsatisfied with your purchase, DSW offers 90 days for returns on items, with or without receipts, as long as they are unworn. For VIP Elite and Gold members, this window extends to 365 days. Returns can be made either online or in-store, with refunds issued in the original payment method. Items purchased online can be returned in-store free of charge, while mailed returns may incur a shipping fee. DSW also accepts exchanges, helping customers find the right style or size. Any items showing signs of wear or missing original packaging may not be eligible for return. This user-friendly return policy underscores DSW’s commitment to customer satisfaction, giving shoppers flexibility and peace of mind when making a purchase.